Shipping and Returns

Janice

Last Update vor 4 Tagen

Our objective is to provide you with the most optimal shipping options, regardless of location. Each day, we successfully deliver to numerous customers throughout the United States, ensuring the utmost level of responsiveness.

Please be aware that shipping to Hawaii and Alaska may incur additional costs. If there are any changes in shipping rates for these two locations during the processing of your order, we will promptly contact you to provide further guidance on available options.

The delivery timeframe consists of two distinct components:
 

1. Processing time: This involves order verification, quality checks, and packaging. Typically, processing time spans between 24 to 48 hours.

2. Shipping time: Once an order has been shipped (within 24 to 72 hours), you will receive an email containing the tracking number. The package should be delivered to you within 5 business days.

In the event that you do not receive a tracking number within 72 hours, please do not hesitate to reach out to us at [email protected]

RETURNS: We offer a 30-day return policy for your convenience, should you find yourself unsatisfied with your product. To initiate a return, please follow the guidelines outlined on our website. It is important to note that the product must be in its original condition and packaging, with all accessories and documentation included. Upon receipt of the returned item, our team will inspect it to ensure that it meets the necessary criteria for a refund or exchange. Please allow for a processing time of 2-3 business days for us to complete this inspection. If the return is approved, we will issue a refund to your original method of payment or provide an exchange for a different product, based on your preference.

Please be aware that any shipping fees incurred during the return process are non-refundable. We strive to provide exceptional customer service and ensure your satisfaction with every purchase. If you have any questions or concerns regarding our shipping or return policies, please do not hesitate to contact our customer service team. We are here to assist you and address any inquiries you may have. Thank you for choosing our company for your shipping needs. We appreciate your trust in our services and look forward to serving you in the future.

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