Returns

We offer a 30-day return policy if you are not 100% satisfied with your product.

These are the products included in the 30-day return policy:

• Electric wheelchairs.
• Manual wheelchairs.
• Lightweight wheelchairs.
• All other Wheelchairs
• Electric scooters.
• Power lifts.
• Walkers.
• Rollators.
• Patient Lifts
• Wheelchair Ramps
• Walkers & amp; Rollators
• Hospital/Home Care Beds
• Mattresses
• Geri Chairs
• Overbed tables
• Bathroom Transfer Benches

To qualify for a return you will need to contact us first and obtain a RA# and return address.

All items must come back in their original packaging and good/unused condition and must be received back at the warehouse within 30 days.

There is a 15% restocking fee and the customer is responsible for all shipping fees associated with the order.

Please note that all returns must be shipped back to us within 72 hours of receiving the return label or the return authorization. If the item is not sent out within 72 hours of return approval especially if the item comes back after the 30 days expire we will no longer be able to accept the return and the customer will be required to arrange for the item to be picked back up from us.

We do not currently offer returns for:

• Wheelchair cushions.
• Cushions.
• Ultra-lightweight chairs.
• Custom orders.
• Parts.
• Any Accessories.
• Slings for patient lifts
• Demo & Or Custom orders at discounted pricing.
• Personal Care items

In case you receive your Item damaged, we require that you get in touch with us within 48 hours of delivery to report the damages to consider it damaged upon delivery.